What actions are required for customers who would like to receive calls from a Texas Department of Criminal Justice facility?

Users that have an incarcerated individual in a TexasDepartment of Criminal Justice facility will only receive their first phone call after the following items have been completed:

  • Incarcerated Individuals have an approved calling list separate from the
  • Incarcerated Individual visitors list and user must register and be approved to receive calls

The Incarcerated Individual will enroll in the voice biometrics system and be eligible to make calls.

This process can take 7-30 days depending on timing and resource availability at the facility. 

For additional registration information, please contact Securus TDCJ Registration at: 866-806-7804

Friends and Family online Registration: www.texasprisonphone.com