You can transfer stamps to an individual and they can use them to eMessage you or others at no cost to them. Your contact cannot transfer stamps back to you or others. To transfer stamps Sign In here https://securustech.online/#/login and Launch eMessaging. Click on Total Stamps and then select Transfer. You’ll select the contact name […]
Topic: eMessaging
How do I get setup for eMessaging using the Securus Apple iOS app?
eMessaging is available on www.securustech.net, Android and Apple iPhone and iPads. You must have a Securus Online account. You’ll sign in to your account, sign up for eMessaging then purchase stamps. After that you can begin sending and receiving eMessages. You can download the free Securus app from the App store. New eMessaging account setup: Open the […]
How do I get setup for eMessaging using the Securus Android app?
eMessaging is available on www.securustech.net, Android and Apple iPhone and iPads. You must have a Securus Online account. You’ll sign in to your account, sign up for eMessaging then purchase stamps. After that you can begin sending and receiving eMessages. You can download the free Securus app from the Google Play store. New eMessaging account setup: 1. […]
How do I get setup for eMessaging using an Apple iOS device browser?
eMessaging is available on www.securustech.net, Android and Apple iPhone and iPads. You must have a Securus Online account. You’ll sign in to your account, sign up for eMessaging then purchase stamps. After that you can begin sending and receiving eMessages. New eMessaging account Setup: Sign into Securus Online account by clicking the 3 bars in the upper […]
How do I get setup for eMessaging using an Android device browser?
eMessaging is available on www.securustech.net, Android and Apple iPhone and iPads. You must have a Securus Online account. You’ll sign in to your account, sign up for eMessaging then purchase stamps. After that you can begin sending and receiving eMessages. New eMessaging account Setup: Sign into Securus Online account by clicking the 3 bars in the upper […]
Why were my photos rejected?
Facility policies on acceptable photos vary. When you receive the rejection email there may be a reason for rejection included. You can also try checking the facility website to see if they have their acceptable photo policy online.
How do I change my name on my account?
You must call us at 972-734-1111 and an agent will assist you.
How do I change my address on my account?
To change your address on our website sign in then on the My Account page your name and address are listed at the right. Click the gear to update your address. To change your address on the Securus apps, sign in and click the three dots at the top menu, then select My Settings. Update […]
How do I add another inmate to my account?
Receiving calls If you have an AdvanceConnect account with Securus and want to receive calls from someone at a different facility that also has Securus calling service you don’t have to do anything. They can call you or any of the authorized numbers on the account. eMessaging / SVC / Securus Debit Each of these […]
How can I delete a credit card?
On the Credit Card screen select ‘Delete Card’.