Filling out the form below will submit an email to our Customer Care team. First Name Last Name Email Address If you have an account list the email address used when creating the account Phone Number If you have an account list the phone number used when creating the account Passcode (if you already have an account) Question Attach a Document Choose a Product —Please choose an option—AdvanceConnectDirect BilleMessagingEnrolleeIncarcerated TabletNon Product RelatedPay Per CallSecurus DebitSecurus Text ConnectVideo ConnectVoice Mail Select a Category —Please choose an option—Account RelatedContact ChangeseMessagingMigrationNew Account InquiryPayment RelatedSecurus DebitTabletText ConnectVideo Connect