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Topic: AdvanceConnect Calling Account

/AdvanceConnect Calling Account /

How can I add or remove or change my telephone number with Securus?

If you have a Securus Online account, you can easily add or remove AUTHORIZED phone numbers with the steps below: If you receive calls from Texas Department of Criminal Justice, please click here for information to register additional phone numbers. Once approved, the phone number will automatically be updated to your existing TDCJ account. If you do not have a TDCJ […]

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How to Open Phone Account with Direct Bill

Select My Account from the Top Menu and Select Add Funds to add money to the account so that you can start receiving calls. Direct Billed To get started creating your Securus Online account click here. Click Sign Up. This will take you through the process of creating a Securus Online account. You must enter the following: Email […]

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How to Open Phone Account with AdvanceConnect

You can add multiple phone numbers to your account so you can be reached wherever you are. To get started click here. Click Sign Up. This will take you through the process of creating a Securus Online account. You must enter the following: Email address Confirm your email address Create a password (Passwords must be 8 […]

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What kind of calling account do I need?

What options are available to receive calls from an incarcerated individual? We have several phone accounts for customers to choose from. AdvanceConnect™ (our most popular) – which is a prepaid calling account. With an AdvanceConnect™ account all calls will connect to all phone types such as landline phones, cell phones, and Internet phones (such as VoIP […]

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