Securus Debit Account: Western Union Refund Instructions Upon your release, your unused Securus Debit account balance will be available to collect at any Western Union retail/agent location in the state where you were released. Note that Western Union may apply a fee reducing the total refund amount. Your refund should be available for collection within 2 business days after your request […]
Topic: Securus Debit
How to Remove a Securus Debit Account?
Securus Debit accounts are unable to be closed only removed from view online. To remove a Securus Debit Account from your Securus Online account: Log into www.securustech.net, click View Account(s) Select the Securus Debit Account you want to remove, click the trash can Icon Click Remove Inmate
Can My Loved One Make A Call Outside of the U.S. Using Their Securus Debit Account?
An individual can call a phone number outside of the U.S. using their Securus Debit account if international calling is available at their facility.
How Do I Open a Securus Debit Account?
Once logged into the Securus Online account, click on Find Contact to add an incarcerated individual’s Securus Debit account to fund. NOTE: not all incarcerated individuals have an Securus Debit account and some facilities do not permit deposits from family and friends to the Securus Debit account. Reminder that this is NOT a Commissary account. To find […]
What is a Securus Debit Account?
Securus Debit account is owned by the incarcerated individual and used to pay for Securus services offered at their facility. This is NOT a commissary account. This may include services such as phone calls, eMessaging, tablet media (games, music, and movies) as well as Video Connect sessions. If allowed by the facility, an incarcerated individual […]