How do I add funds to my loved one’s Securus Debit account?

Adding funds to your loved one’s Securus Debit account is easy! A Securus Debit account is owned by your incarcerated loved one and can be funded via your direct contributions. It can be used to pay for Securus services such as phone calls, stamps, and tablet media. It is NOT a commissary account. If you […]

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How Do I Put Money on Their Account So They Can Call Whoever?

The account type that allows the individual to call anyone allowed by the facility that is paid for out of their account is called a Securus Debit account. If allowed at their facility you can make a deposit into their Securus Debit account. In addition to phone calls they can also use this account to […]

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Can I make a deposit to their Securus Debit account?

You can make a deposit to a TDCJ offenders Securus Debit Account. Not all facilities allow family and friends to deposit into the Securus Debit account. To know if other facilities allow the public to make a deposit to the Securus Debit account check https://securustech.online/#/facilities-we-serve.

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What can the Securus Debit account funds be used for?

The inmate can use the funds for phone calls, to purchase stamps for eMessaging and to purchase or rent music, movies, games and other digital media from a robust library of titles. Service availability varies by facility. NOTE: this NOT their commissary/spendable account.

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What type of credit cards can be used on a Securus Debit account?

Securus accepts Visa, MasterCard credit cards, bank cards and prepaid cards with a Visa or MasterCard logo that have been registered. Provided that you enter or supply the correct information, all payments paid by Visa or MasterCard, will post immediately. How to register a prepaid card- Most prepaid cards have a contact number or website on the […]

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Can I fund an Securus Debit Account through MoneyGram?

YesFriends and Family can fund Securus Debit accounts via MoneyGram. Please take the following steps: At a MoneyGram agent location, you must complete the Express Payment Blue Form. For each MoneyGram Express Payment transaction, the following information must be provided: Securus Debit Funding ID: xxxxxxxxxx Company Name: Securus City & State: Dallas, TX Receive Code: 9819  For MoneyGram FormFree® locations, such as CVS/pharmacy, […]

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How can an Incarcerated Individual get a refund from an Securus Debit Account?

Securus Debit Account: Western Union Refund Instructions Upon your release, your unused Securus Debit account balance will be available to collect at any Western Union retail/agent location in the state where you were released. Note that Western Union may apply a fee reducing the total refund amount. Your refund should be available for collection within 2 business days after your request […]

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