Can I purchase a tablet subscription for an incarcerated individual?

You can no longer purchase any new tablet subscriptions for your incarcerated loved one using your PayPal account through securustablet.com Don’t worry – we make it easy for you to support your incarcerated loved one! You can easily continue to pay for services and add money to your incarcerated loved one’s Securus Debit account by:

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What are the incarcerated tablets used for?

The applications available vary by facility. Some of the uses are for: Access to free educational, motivational and spiritual content Purchasing stamps for eMessaging Renting or purchasing entertainment content, such as movies, games and music Phone calls (using earbuds) Not all applications available at all facilities. You can help them with rentals or purchases by […]

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What happens if a tablet I ordered breaks or requires repair?

If the tablet is damaged, destroyed, or in need of repair, the facility staff will make the appropriate determination and provide the user with a new or repaired tablet. The facility may or may not approve a repair or replacement, notably if the damage was intentional. The subscription will automatically be cancelled if the repair or replacement was […]

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How can I get a refund for the Secureview Tablet?

By ordering a tablet, and authorizing the subscription service, you understand and acknowledge that there are no refunds.You will not get a refund if, for example: Incarcerated individual is released prior to the subscription ending Incarcerated individual’s tablet breaks, whether by own accord, or by someone else’s doing The tablet has been taken or services paused by the facility staff […]

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