Topic: Tablets

You can no longer purchase any new tablet subscriptions for your incarcerated loved one using your PayPal account through securustablet.com Don’t worry – we make it easy for you to support your incarcerated loved one! You can easily continue to pay for services and add money to your incarcerated loved one’s Securus Debit account by:

The best way to know if your contact has a tablet is to ask on the next phone call from them or eMessage.

The only way to know is to ask him the next time he calls, ask him using eMessaging or when you have a Video Connect session.

The applications available vary by facility. Some of the uses are for: Access to free educational, motivational and spiritual content Purchasing stamps for eMessaging Renting or purchasing entertainment content, such as movies, games and music Phone calls (using earbuds) Not all applications available at all facilities. You can help them with rentals or purchases by […]

If the tablet is damaged, destroyed, or in need of repair, the facility staff will make the appropriate determination and provide the user with a new or repaired tablet. The facility may or may not approve a repair or replacement, notably if the damage was intentional. The subscription will automatically be cancelled if the repair or replacement was […]

The facility has ultimate control over your loved one’s access to the tablet and its services. No limitation on access will be grounds for whole or partial refunds, credits, compensation, or other consideration of any kind, to you or the user.

By ordering a tablet, and authorizing the subscription service, you understand and acknowledge that there are no refunds.You will not get a refund if, for example: Incarcerated individual is released prior to the subscription ending Incarcerated individual’s tablet breaks, whether by own accord, or by someone else’s doing The tablet has been taken or services paused by the facility staff […]

Tablets typically are activated and distributed within 3-5 business days, following confirmation of your tablet order and payment receipt.

Securus Technologies does not charge any additional or hidden fees with a tablet subscription. There are no activation or early termination fees.

Securus recommends using Google Chrome or Mozilla Firefox when ordering a tablet from www.securustablet.com. It is not recommended to use Internet Explorer.