What are the incarcerated tablets used for?

The applications available vary by facility. Some of the uses are for: Access to free educational, motivational and spiritual content Purchasing stamps for eMessaging Renting or purchasing entertainment content, such as movies, games and music Phone calls (using earbuds) Not all applications available at all facilities. You can help them with rentals or purchases by […]

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What happens if a tablet I ordered breaks or requires repair?

If the tablet is damaged, destroyed, or in need of repair, the facility staff will make the appropriate determination and provide the user with a new or repaired tablet. The facility may or may not approve a repair or replacement, notably if the damage was intentional. The subscription will automatically be cancelled if the repair or replacement was […]

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How do I cancel or end a subscription for a Secureview Tablet?

To cancel a subscription, log into your PayPal account and cancel from the preauthorized payments section. You may cancel a tablet subscription at any time – however no refunds, credits, or prorated charges will be available for partial months. To avoid further charges, you must cancel the subscription before the beginning of the next billing cycle.Please note: […]

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How can I get a refund for the Secureview Tablet?

By ordering a tablet, and authorizing the subscription service, you understand and acknowledge that there are no refunds.You will not get a refund if, for example: Incarcerated individual is released prior to the subscription ending Incarcerated individual’s tablet breaks, whether by own accord, or by someone else’s doing The tablet has been taken or services paused by the facility staff […]

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Can I order more than one tablet?

Yes, if you have multiple incarcerated individuals with access to tablets, you may have multiple tablet subscriptions. Each tablet will show up in your PayPal account as an individual listing for that user. Only one subscription per user is permitted.

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