Account information cannot be provided unless a valid Subpoena or other legal process is received by the Legal Department at the following address:

Securus Technologies, LLC

5360 Legacy Drive, Suite 300

Plano, TX 75024

Attn: Legal Department – Legal Process

In addition to serving the subpoena or other legal process in accordance with applicable law at Securus’ above referenced physical address, to expedite action on your request, all Law Enforcement and/or Attorneys also should email a courtesy copy of the Subpoena or other legal process to

 Please Note

  • The email address is only for the purpose of subpoenassubpoena inquiries, court orders, billing records for courts, call recordings and search warrants.
  • Acceptance of legal process by any of these means is for convenience and does not waive any objections, including lack of jurisdiction or improper service.