To update the name on your account, please provide the following documents:
  1. A copy of your phone bill showing your name and the phone number associated with the account.
  2. A copy of your driver’s license displaying the name you want the account changed to.
  3. A brief note explaining the reason for submitting these documents.
To make the process easier, you can upload these documents using the “Email a Question” link:  https://securushelp.com/submit-a-question/