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When can I expect my DirectBill account to transition to an AdvanceConnect account?

/AdvanceConnect Calling Account /Texas Department of Criminal Justice /When can I expect my DirectBill account to transition to an AdvanceConnect account?
  • June 5, 2023
  • AdvanceConnect Calling Account / Texas Department of Criminal Justice

We’re automatically converting your TDCJ Securus Direct Bill account to a Securus AdvanceConnect prepaid account. We will begin transitioning accounts in August.

If your last name begins with the letter A, your account will be automatically converted to an AdvanceConnect account from August 8, 2023, through August 16, 2023.

If your last name begins with the letter B – Z, your account will be automatically converted to an AdvanceConnect account from August 16, 2023, through August 31, 2023.

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