What is Digital Mail and what do I need to know?

What is Digital Mail? Digital mail is your original postal mail that is scanned and delivered straight to the inmate’s secured tablet. When does the Digital Mail platform launch? Digital Mail platform is rolling out to the following units starting July 17, 2023: What happens if I send mail to the units after July 17, […]

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How will I know if my inmate has been transferred?

When you first set up your Securus eMessaging account, you will locate your inmate and add them to your contact list. If your inmate gets transferred to a site that does not have the new two-way Securus eMessaging available, their name will leave your contact list.  This can also happen if your inmate loses access […]

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Can I make a deposit to their Securus Debit account?

You can make a deposit to a TDCJ offenders Securus Debit Account. Not all facilities allow family and friends to deposit into the Securus Debit account. To know if other facilities allow the public to make a deposit to the Securus Debit account check https://securustech.online/#/facilities-we-serve.

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