Will the rates for the Inbound Connect™ calls be the same as a normal outbound call?

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• Is there a limit of how many times per day/week/month that the Family and Friends can use Inbound Connect™?

• What will the Family and Friends see if the incarcerated individual does not accept the Inbound Connect™ in real time?

• Does the incarcerated individual have the option to pay for this call, or will the person who initiated the call be the only one allowed to pay for the call?

• What is an incarcerated individual required to have to be able to receive Inbound Connect™ requests?

• What do the Family and Friends need to be able to initiate Inbound Connect™ requests?

• What is Inbound Connect?