• Submit A Question
  • Call Us
  • System Status
Securus Help Center
  • Submit A Question
  • Call Us
  • System Status

How can I block my phone number from receiving incarcerated individual calls?

/Phone Account /How can I block my phone number from receiving incarcerated individual calls?
  • January 6, 2022
  • Phone Account

If you would like to prevent calls from a correctional facility handled by Securus Technologies.

Log into your account at www.securustech.net. Click Mange Prepaid Account

Click Block/Unblock Calls.

Click Add a Block in the upper right-hand corner.

Select the phone number you wish to block and if you would like to block all the facilities or a specific facility.

Select All Facilities from the drop down and click Add to add the block.

Select Specific Facility, State and Facility from the drop down. Click Add to add the block.

Please contact us at 972-734-1111 and a representative will assist you in placing a restriction on your phone line. There is no charge for this service.

We make every effort to stop unwanted collect calls; however, we cannot guarantee this service for facilities that Securus Technologies does not support. If you are still receiving collect calls more than 48 hours after placing a restriction on your phone line, please contact the Securus Technologies and additional steps may be taken to prevent the collect calls.

Related Articles

  • How do I add another inmate to my account?

  • Do I have duplicate accounts?

  • How do I find my account number?

  • How can I speak to an inmate?

  • What can I do to prevent calls from being blocked?

  • How do I unblock my phone number on my Securus online account?

Recent Articles

  • How Do I Transfer Stamps?
  • Can I Link my JPay Email Account to Securus if my address is outside of US, Mexico or Canada?
  • How to make a MoneyGram Payment?
  • How do I get setup for eMessaging using the Securus Apple iOS app?
  • How do I get setup for eMessaging using the Securus Android app?

Popular Articles

  • Why is my Account Status Blocked?
  • Where is my account balance located online?
  • How do I add another inmate to my account?
  • How Do I Close My Phone Account?
  • How do I unblock my phone number on my Securus online account?

Latest Articles

  • How Do I Transfer Stamps?
  • Can I Link my JPay Email Account to Securus if my address is outside of US, Mexico or Canada?
  • How to make a MoneyGram Payment?
  • How do I get setup for eMessaging using the Securus Apple iOS app?
  • How do I get setup for eMessaging using the Securus Android app?

Securus News

  • Giving Incarcerated Individuals Access to Second-Chance Job Opportunities, Securus Technologies Partners with Honest Jobs
  • New Securus Originals’ Podcast Inspires Incarcerated Individuals to Focus on Building a Second Chance Beginning Day One of Incarceration
  • Securus Technologies and Grammy-Award Winning Artist Lecrae Release Song in First-Ever Hip-Hop Track Contest for Incarcerated Individuals
  • Aventiv Technologies Launches New Website Dedicated to Providing Information, Resources, and Support to Families and Friends of Incarcerated Individuals
  • Securus Technologies Partners with God Behind Bars to Deliver A New Easter Special To Incarcerated Individuals Through The Pando App
Aventiv
is the parent company of
AllPaid| JPay| Securus Technologies
 
Portals (Coming Soon)
Family & Friends| Customer / Agency| Attorney| Vendor

Privacy Policy| Terms And Conditions| Contact Support
©2021 | Securus Technologies, LLC All Rights Reserved
Money transfers and payments are subject to terms of service and may be subject to state laws and regulations. Please see the AllPaid and JPay websites for further information.
Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android, Google Play and the Google Play logo are trademarks of Google LLC.