A VideoGram costs 3 stamps for each 30 second video.
Topic: eMessaging
What is a VideoGram?
A VideoGram is a great way to share what’s happening in your world with your incarcerated individual. On the Securus app on Android or Apple devices you can record a 30 second video and send. You can also select from a video in your gallery, trim to 30 seconds and send. A VideoGram is not attached to […]
How much does it cost to send a “Snap n’ Send®”?
Snap n’ Send® costs 1 stamp each.
What is Snap n’ Send®?
Snap n’ Send® is a way to quickly send just a photo to your incarcerated individual. Using the Securus mobile app on Android or Apple devices you can snap a photo and send or select one from your gallery. Note: Snap n’ Send® is not attached to a message.
Can both eCards and photos be attached to a message to an incarcerated individual?
Depending on the facility policy you may be able to send up to 5 eCards and photos per message.
Can an incarcerated individual send an eCard?
If permitted by the facility an incarcerated individual can attach an eCard to a message.
What is an eCard?
An eCard is a digital greeting card that can be attached to a message.
Can I send multiple photos in a message?
Depending on the facility policy you may be able to send up to 5 photos per message.
Can I send a picture from my gallery or take a snapshot and send through eMessaging?
Yes, you can choose from an existing picture or take a picture and send it along with your eMessage.
Can my incarcerated individual purchase their own stamps?
Yes, incarcerated individuals can purchase stamps using their Securus Debit account if available at the facility.