Stamps can not be transferred from the incarcerated individual back to you or others.
Yes, the transferred stamps then are owned by the incarcerated individual.
Yes, each time you send an eMessage™ you can elect to include one of your stamps for a reply.
A free Securus Online account is required, then sign up for eMessaging, find the incarcerated individual, purchase a book of ‘stamps’ and type your message. Stamps are used to send messages and pictures.
No. You will use the Securus mobile app for Android or Apple devices or go to www.securustech.net to send and receive an eMessage with an incarcerated individual.
Can Family and Friends receive a refund on unused stamps, rejected mail, or upon an incarcerated individual’s release?
Unused stamps, Rejected mail, Upon an incarcerated individual’s release There are no refunds on eMessaging stamps. This is the industry norm on correctional email services. Just like US Postal mail today, stamps are not refunded for undeliverable mail. This includes if the F&F sends a message, a photo and a paid for incarcerated individual reply that is rejected due to facility policies. If […]
Once you have created an eMESSAGING™ account and log into www.securustech.net you will see the eMESSAGING ™ launch button within the eMESSAGING™ account section, click launch and be directed to the eMESSAGING™ account.
eMessaging is available on www.securustech.net, Android, Apple iPhone, and iPads. For Existing Customers- Family and Friends will log into their online account and there will be a product selection for eMessaging. Click on “Check Availability”, then enter the state and facility name to see if the product is available. For New Customers- Family and Friends will need to create an online account by clicking […]