What type of credit cards can be used on a Securus account?

Securus accepts Visa, MasterCard credit cards, bank cards and prepaid cards with a Visa or MasterCard logo that have been registered. Provided that you enter or supply the correct information, all payments paid by Visa or MasterCard, will post immediately. How to register a prepaid card- Most prepaid cards have a contact number or website on the […]

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How can I find out the status on an incarcerated individual calling card?

Prepaid Calling Cards (incarcerated individual calling cards) are property of the incarcerated individual.  Securus cannot provide any information to any family or friends related to the calling card status, balance, or call connections. If an incarcerated individual is experiencing a problem with their prepaid calling card, they need to contact their designated facility representative who will handle the complaint and provide […]

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