Perhaps. During the next 6-10 months, if your inmate gets transferred to a TDCJ facility that has not yet implemented tablets, you will need to revert to JPay Mail for a short time. We recommend you keep your JPay Mail account active during this transition phase in case your inmate is transferred to a TDCJ facility that has not yet implemented the tablets.
IMPORTANT NOTE: When it comes to money transfers, you WILL continue to use JPay.com and JPay apps just as you do today because the money transfer service is not connected to your Securus account.